View, edit, and manage your guest data. Changes here will be reflected in your next scoring run.
Total Guests
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records in database
With Email
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contactable guests
Properties
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in your portfolio
Data Columns
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Last Updated
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—
📧Checking email deliverability…
FILTER:
+ Add New Guest
Update Guest Data
📄
Replace with Updated CSV
Your CSV must already have the correct column headers: guest_name, guest_email, property_name, last_stay_date, number_of_stays, total_spend
Drop CSV or click to browse
🔄
Upload New Raw Data
Got a file with different column names? Go through the column mapping tool to match your data to RightNext's format.
Campaign history, email setup, and learned weights are always preserved.
Business Information
EMAIL HEADER IMAGE
Displayed at the top of rich campaign emails. Recommended: 600 × 200px, landscape, JPG or PNG, under 2MB. Use your business banner or a scenic photo of your area.
When guests click the header image in emails, they'll be taken to this URL.
Used as the CTA link in emails when property recommendations are not included. e.g. "View our availability and book direct →"
Loading guest data…
Your Properties
Auto-extracted from booking data
🏠
No property column detected in your data
If your booking CSV includes a property/listing name column, RightNext will automatically extract properties and their stats. You can also add properties manually below.
+ Add New Property
NEEDS SETUP0 properties were found in your bookings but haven't been set up yet — add a URL, photo, features, and offers to enable them in campaigns.
Offers & Features Catalogue
Define offers and features once with full context. Assign them to properties in the Properties tab.
🎁Add New Offer
🎁
No offers or features yet
Add offers (discounts, perks, upgrades) and features (amenities, facilities) to your catalogue. These will be available to assign to properties and used by the AI when drafting personalised email recommendations.
Local Intelligence
Local knowledge about your area that the AI uses when drafting emails. Events, attractions, tips, news.
+ Add Local Knowledge
🗺
No local knowledge added yet
Add information about local events, attractions, tips, or seasonal news. The AI will reference this when drafting personalised emails to make them feel locally informed and timely.
✓ Bookings Imported
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IMPORT BOOKINGS
Upload a per-booking CSV export from your PMS (Eviivo, Guesty, etc.). RightNext will auto-detect the format, aggregate guest profiles, and enable booking attribution to measure campaign ROI.
📋
Drop your booking export CSV here
Supports Eviivo (UTF-16), Guesty, and standard per-booking CSV formats
Processing booking data…
Detecting format and parsing rows
Total Bookings
0
0 confirmed
Unique Guests
0
0 OTA proxy emails
Properties
0
Total Revenue
£0
avg £0 per booking
Direct vs OTA
0
0 via OTA
BOOKINGS BY SOURCE
📊 What changed in this upload
📧 Unlock OTA guest emails with Duve
Some of your bookings have OTA proxy emails (e.g. @guest.booking.com) that can't receive marketing. If you use Duve for guest check-in, upload the Duve export to resolve these to real, contactable email addresses.
.xlsx or .csv from Duve
Processing Duve data…
Matching to existing bookings
10 Most Recent Bookings
by booking date
Upcoming Check-ins (next 30 days)
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Bookings — Last 12 Months
Revenue by Property
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